Support

• Full Managed Support for Microsoft, Solaris, AIX and Linux
• technical and account team 24x7x365
• Live Support & Expertise on Staff
• Priority Response to Emergency Support Tickets

Technical Expertise

• Number of Microsoft Certified Professionals: 12
• Number of Microsoft Certifications Held: 42 

Plus:

• CICA Section 5900 Certification
• SAS 70 Certification
• Hewlett Packard Certified Hosting (Managed Services) Partner
• Microsoft Gold Certified Partner
• Red Hat Certified Engineers
• 6 Microsoft Competencies; Among largest in Canada
• Cisco and Other Third Party Networking Certifications including on staff CCIE's
• VMWare Certified Professionals
• Hewlett Packard Certified Technicians
• Sun Certified Technicians
• Citrix Certified Professionals

Guarantees

• 100% Network Uptime Guarantee
• 2-Hour Commencement of Onsite Data Restores

Data Centers

• State of the Art Data Centre
• Staffed Only with expertly trained data center technicians and Certified Security and Networking Teams
• Secured by Keycards, Biometric Scanning and Constant Surveillance
• All HVAC Systems N+1 Redundant
• Conditioned Power Provides All Servers With Uninterrupted Power Supply
• Fully Redundant Cisco, Enterprise-Class Routing Equipment

No Downtime Network

• Multiple Diverse gigE Fibre Network for High Throughput Connectivity
• High Performance Bandwidth Only
• Network Solely Dedicated to Managed Hosting, No Telecom Services
• Constant Network Monitoring for Latencies and Intrusion
• Proactive Network Management Methodology Improves Network Topology and Configuration Continuously.